Refund Policy
Effective Date: 20-01-2025
At ST Creation, we are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
The refund request is made within 5-7 days of purchase.
The course or product has not been accessed, downloaded, or used.
The purchase was made directly through our official website.
2. Non-Refundable Items
Certain items are non-refundable, including:
Digital downloads and eBooks once accessed.
Completed or partially completed online courses.
Services that have already been provided.
3. Refund Process
To request a refund, please follow these steps:
Contact our support team at stnation1247@gmail.com with your order details.
Our team will review your request and respond within 7 business days.
If approved, refunds will be processed to the original payment method within 7 days.
4. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, please:
Check your bank account or payment method.
Contact your bank or payment provider, as processing times may vary.
If you still have issues, reach out to us at stnation1247@gmail.com.
5. Changes to Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on this page.